Corporate Social Responsibility - Industrial
Relations - Human Resources - Coach
Career
Summary: National and international Industrial Relations
experience. Excellent English, Spanish and Italian, positive leader, teamwork
oriented to obtain common goals. Motivated to give the best of my aptitude and
attitude to be a positive professional for my company, associates, clients and
the community.
Professional
Experience:
Education, Hotel, Health Care, Manufacture and Real Estate Industry. The
experiences obtained are Training Manager, College Tutor, Real Estate Manager,
Management and Marketing, Recruitment and Development of Human Resources,
Protocol and Translations, Industrial Security Procedures.
Education:
Master in Management & Corporate Social Responsibility Class 2016
Pontifical University Saint Thomas Aquinas Angelicum and LUMSA Rome, Italy 2016
Equivalence of Major Studies for Italy at the
Italian Consulate Miami, Florida 2004
University of Carabobo Venezuela www.faces.uc.edu.ve Major
in Industrial Relations 1989
Post Degree Human Resources Studies 1991- 1992 University of Carabobo Venezuela
Post Degree Human Resources Studies 1991- 1992 University of Carabobo Venezuela
Work
Experience:
Web
Editor and Blogger The Positive
Coach by Gianna Fortunato
Create web site content http://www.giannafortunato.blogspot.com regarding
career, coaching, positive attitudes, motivation, training and organizational
development. Manage relationships with
important Authors of personnel development books and training systems.
Manage relationships with top career and
talent selection companies.
Publishing press releases and advertisement
materials.
Manage relationships with advertising and
marketing companies.
Manage and create social media and career
community accounts.
Training
Coordinator European Union Project Lazio Region Project
Hotel Industry and Education Rome, Italy November 2010 -
March 2013
Coordinate the training sessions and classes
for the international students.
Organize the process of the college students
and participants for Seminars upon arrival at the Hotel inside the Campus.
Coordinate the seminars realized by Sapienza University and European University
of Rome.
Conduct the surveys for the participants to
evaluate the effectiveness of the training programs and give them to the
Teachers to improve or modified the seminars and conferences. Elaborate reports
for every project. Elaborate a special
work to evaluate the climate within the organization, communications relations,
teamwork and productivity. Organize the training sessions for the City Hall and
welcome every group, company or University for the events.
Real Estate Self Employed Rome,
Italy January 2006 – September 2008
Directed and managed a Real Estate Office to
locate Commercial or Residential Properties for sale and rent. Managed and answered all the e-mails from the
Web Site in Italian, English and Spanish.
Monthly elaboration of the marketing plan, office expenses and sales
reports for accounting purposes. Rent spaces for events and seminars.
Guest Services Coordinator January
2002 - July 2003
In several opportunities, I had the honor to
work for the Starwood Hotels in South Florida. The services offered by the
organization and our job as employees were directed to comply with 4 stars and
5 stars hotels with rooms, suites, presidential suites and villas, with
swimming pools, restaurants, wellness center, Boutiques, Conference and
Conventions.
The achievements are booking conferences,
rooms and restaurants inside the hotel for the customers, groups and companies.
International and National Events, International Boat Show, Air Show and other reservations.
Translation from English to Italian and Spanish.
Benefits Coordinator Florida, U.S.A. May 1999- December 2001
Supervise the documentation for the payroll.
Elaborate the schedules of nurses and medical staff. Enter the data of the work
hours for the compensation and benefits for Hospital employees, social workers
and nurses. Translation of medical information for doctors and international patients
from English into Spanish and Italian. Assist to organize the meetings.
Guest Services Assistant April
1997 – April 1999
The achievements are booking conferences,
rooms and restaurants inside the hotel for the customers, groups and companies.
I obtained all the experience regarding organizations and security procedures
for the hotel employees and for public and private several Universities of
South Florida and trainings for American Express, Motorola, Bank of America,
Ford Motor and other companies. Translation from English to Italian and
Spanish.
Convention and Guest Services March
1994 – April 1997
The achievements are Assist the Reception
Manager regarding the coordination of arrivals for the participants and guests
at the Events for Nationals and Internationals Conventions. Assist guests and
participants to the Conferences for the Government, Conventions, The White
House, European Union, Latin American Countries, Super Bowl and other events.
Coordination of the check-in and check-out process in conjunction with the
Director of Front Office and the Accounting Manager for the type of payment and
credit procedures upon arrivals.
Manager of Training and Recruitment January 1990 – April 1992
Establish organizational trainings for
managers and employees according to corporate goals for the recruitment of
human resources
Achieved the publication and writing of the
job descriptions and structuring the flowcharts for company departments
following the directions of the General Manager and Unit Managers.
Implementation of corporate HR development,
hiring, orientation, compensation, events for the personnel, benefits, conflict
resolution, teamwork mission, employee relations.
Recognitions:
Tutor for High School and College Students
Rome Italy 2010 – 2011 - 2012
Junior Achievement Volunteer Teacher South
Broward High School Florida 1997 – 1998 - 2003
Industrial Tutor National Institute of
Cooperation and Education Venezuela 1991 - 1992
Certifications and
Coaching of Human Resources and Organizations Madrid
Spain
Management of Human Resources and Labor Law Italy
Director’s Assistant Certification Italy
Marketing and Key Manager Certification Italy
Real Estate Rome
Chamber of Commerce Italy
Start Up and Business University of Tor
Vergata Rome Italy
Leadership Dale Carnegie Institute Florida U.S.A
Six Sigma Program Sheraton Corporation Florida U.S.A
Seven Habits of Highly Effective People S. R.
Covey Washington U.S.A
Motivation and Leadership Larry Di Angi Atlanta U.S.A
Transform your Profession by Carlos Marin Florida U.S.A.
DDI Certification for Managers and
Supervisors Caracas Venezuela
Activities:
conferences, walking, music, volunteer for services community at church,
tutoring of students, Rome History, Religious and cities tourism, motivational
speaker and blog writer.
Skills:
Computer proficient, Microsoft Word, Excel, Outlook Express, Internet Explorer,
Google Chrome, Microsoft Windows operating system, Power Point Presentations.
Languages: I speak, read and write perfectly in English,
Spanish and Italian.
Best Regards,
